Terms of Service

Last Updated: 5 January 2026

Welcome to AffableONE.ai (“AffableONE”, “we”, “us”, “our”).
AffableONE Inc. is a healthcare compliance technology company and the owner of products including AffableFLOW.

By accessing or using this website or any AffableONE Inc products or services, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website or services.

Use of Website & Services
You may use this website only for lawful purposes and in accordance with these Terms.
You agree not to misuse, disrupt, or attempt unauthorized access to our systems or data.

Products & Services
AffableONE Inc. provides technology platforms including, but not limited to:

• UniComply.ai 
• AffableFLOW.ai 
• AffableLMS 
• Data Importer
• Data Simplifier 
• Discovery Copilot 
• Insights Copilot 
• Help Chatbot 
• Other compliance, workflow, and governance solutions

 

Product-specific terms may apply and will be communicated separately.

Intellectual Property
All content on this website, including text, graphics, logos, software, and trademarks, is the property of AffableONE Inc. or its licensors.

You may not copy, reproduce, distribute, or create derivative works without written permission.

No Patent or Trademark License
Nothing in these Terms or on this website shall be construed as granting you any rights, title, interest in, or license under any AffableONE patent, trademark, trade secret, or other intellectual property right, other than the limited rights expressly set forth herein.

Disclaimers
The website and services are provided “as is” and “as available.”
AffableONE Inc. does not warrant uninterrupted access, accuracy, or error-free operation.

Limitation of Liability
To the fullest extent permitted by law, AffableONE shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or services.

Governing Law
These Terms are governed by the laws of the jurisdiction in which AffableONE Inc. is incorporated, without regard to conflict-of-law principles.

Jurisdiction
This website and its Terms of Use are governed by the internal laws of the State of Delaware, United States, without regard to conflict-of-law principles.
You expressly agree that any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and you hereby submit to the personal jurisdiction of such courts.

Force Majeure
AffableONE shall not be liable for any failure or delay in fulfilling its obligations under these Terms resulting from causes beyond its reasonable control, including but not limited to acts of God, pandemics, epidemics, fires, floods, storms, war, terrorism, civil disturbance, strikes, labor disputes, government acts or orders, Internet, hosting or telecommunications failures or delays, and disruptions in service from third-party providers.

Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

Contact
For any questions regarding these Terms:
sales@affableone.ai

 

Privacy Policy
Last Updated: 25 January 2026

AffableONE (“we”, “our”, “us”) is committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, store, and protect information when you visit affableone.ai or use our products, including AffableFLOW.

Information We Collect

Definition of Personal Information (GDPR)
For the purposes of this Privacy Policy, “personal information” means any information relating to an identified or identifiable natural person as defined in Article 4(1) of the EU General Data Protection Regulation (“GDPR”), including information such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

Subscriber Data
Personal information that AffableONE processes on behalf of its customers as part of providing software services (“Subscriber Data”) is controlled and processed by AffableONE solely based on documented instructions from the applicable customer. AffableONE acts as a data processor for Subscriber Data and does not independently determine the purposes or means of processing Subscriber Data except as necessary to provide services.

1. Personal Information

• Name
• Email address
• Company name
• Job title
• Phone number
• Any information you submit via forms or communications

 

2. Product Usage Information

If you use an AffableONE product (e.g., AffableFLOW), we may collect usage data to improve platform performance and compliance outcomes.

3. Automatically Collected Data

In addition to general usage data, we automatically collect system and log data, including:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and analytics data

This information helps us improve performance, diagnose issues, secure our systems, and analyze usage trends.

4. Categories of Data Subjects
   We may collect and process personal information relating to the following categories of individuals:
   • Website visitors
   • Authorized users of AffableONE products
   • Customers or potential customers
   • Business partners, suppliers, vendors, or contractors
   • Job applicants and compliance candidates
   • Other individuals who interact with our Services or contact us

 

How We Use Your Information
We use your information to:

• Provide and improve our services
• Respond to inquiries and support requests
• Deliver product updates and relevant communications
• Ensure platform security and compliance
• Meet legal and regulatory obligations

 

Lawful Basis for Processing (GDPR)
Where required by applicable data protection law, we rely on one or more of the following lawful bases to process your personal information:
• Performance of contract – to fulfill our contractual obligations or take steps prior to entering into a contract with you
• Legitimate interests – to operate, improve, secure, and market our Services, provided your interests do not override our legitimate interests
• Consent – where you have provided explicit consent for a specific purpose
• Legal obligation – to comply with a legal or regulatory requirement

Human-Guided Compliance
AffableONE Inc. platforms are human-guided systems.
While automation and AI assist workflows, final compliance actions may involve human review and oversight.

Information Sharing
We do not sell your personal data.

We may share information with:

• Authorized service providers
• Legal or regulatory authorities when required
• Business partners under strict confidentiality agreements

 

International Data Transfers
Your personal information may be transferred to, processed, and stored in countries outside your home jurisdiction, including the United States and India, which may not have the same data protection laws as your home country. Where transfers occur from the EU or UK to a third country, appropriate safeguards such as EU Standard Contractual Clauses (SCCs) are used.

Mergers & Corporate Transactions
If AffableONE is involved in a merger, acquisition, bankruptcy, or asset sale, your personal information may be transferred as part of that transaction, subject to applicable law and contractual obligations. We will notify you if a material change in ownership occurs.

Data Security
We implement industry-standard technical and organizational measures to protect your data.
However, no system is 100% secure.

Security Liability Limitation
While AffableONE implements industry-standard technical and organizational safeguards to protect personal information, no method of transmission over the Internet or method of electronic storage is completely secure. To the fullest extent permitted by applicable law, AffableONE does not accept liability for unauthorized access, use, or disclosure of your data.

Data Retention
We retain personal data only as long as necessary for business, legal, or compliance purposes.

Your Rights
Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Object to processing
  
  

In addition to the rights listed, you may also have the right to:
• Data portability – receive your personal information in a structured, commonly used format
• Restriction of processing – limit our use of your personal information
• Object to processing – object to processing based solely on legitimate interests
• Not be subject to automated decision-making that produces legal effects concerning you
• Lodge a complaint with a supervisory authority if you believe our processing violates applicable laws

Requests can be sent to:
sales@affableone.ai

Supervisory Authority
If you are located in the European Economic Area, the United Kingdom, or Switzerland and believe our processing violates applicable law, you have the right to lodge a complaint with your local data protection authority.

Non-Discrimination (CCPA)
If you are a California resident and exercise your privacy rights under the California Consumer Privacy Act (CCPA), AffableONE will not discriminate against you by denying services, charging different prices, or providing a different level of quality for exercising these rights.

Nevada “Do Not Sell” Rights
Under Nevada law, you have the right to opt-out of the sale of certain personal information. To exercise this right, please contact us at sales@affableone.ai with “Nevada Do Not Sell Request” in the subject line. Currently, AffableONE does not sell personal information as defined under the statute.

Cookies
We use cookies to improve user experience and analytics.
You can control cookies via browser settings.

Do Not Track (“DNT”) Signals
Some browsers allow you to send a “Do Not Track” signal. At this time, AffableONE does not respond to or honor DNT browser signals or similar mechanisms.

Advertising & Behavioral Tracking
We may work with third-party advertising partners that use cookies and similar technologies to collect data about users’ interactions on our Website and other sites to provide interest-based advertising. You may opt-out by adjusting your cookie preferences or by visiting the following industry opt-out resources:
• https://optout.aboutads.info
• https://www.youronlinechoices.eu
Note: Opt-out is browser & device specific and does not prevent all types of non-personalized advertising.

Third-Party Links
Our website may link to third-party sites.
AffableONE Inc is not responsible for their privacy practices.

Updates to This Policy
We may update this Privacy Policy periodically.
Material changes will be posted on this page.

Contact InformationFor privacy-related questions or requests:
sales@affableone.ai